Chromebook Reset

Make sure you are using the Chrome browser

Make sure the browser is up-to-date

Clear your browser cache and cookies for all times (Click here for instructions)

• Click the three dots in the upper right corner of the Chrome browser
• Click Settings (at the very bottom of the menu)
• Once inside the settings click Reset Settings on the menu on the left side of the screen
• Click Restore settings to their original defaults
• When Restore settings is finished
• Close the Chrome browser
• Log out of the Chromebook
• Remove your account by clicking on the down arrow next to your name
• Confirm the removal      
• Shut down the Chromebook for about five seconds
• Power on the Chromebook
• Open Chrome and see if this corrects the problem